Testimonials

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Testimonials

Contact Us

Clinic Software PK Women’s Specialist Clinic @ The Venue

We chose VitalOne because we wanted a clinic software system that was fully customised to our work flow and process, which their team has taken great effort to produce. The greatest advantage was having a system that helped us manage our patients when our specialist doctor has access to the patient appointments when he is on the move outside the clinic. 
 
During the implementation of the clinic software system, the diligent team took great effort and time to guide us through our new system when our staff needed help. This definitely was very helpful for our staff who are new to computerised clinic software systems.

Clinic Software

PK Women’s Specialist Clinic @ The Venue

We chose VitalOne because we wanted a clinic software system that was fully customised to our work flow and process, which their team has taken great effort to produce. The greatest advantage was having a system that helped us manage our patients when our specialist doctor has access to the patient appointments when he is on the move outside the clinic. 
 
During the implementation of the clinic software system, the diligent team took great effort and time to guide us through our new system when our staff needed help. This definitely was very helpful for our staff who are new to computerised clinic software systems.

 Dr Tan Eng Kien
Obstetrician and Gynaecologist, E K Women’s Clinic

I am very happy with the system! I could manage everything and feel in control of everything from my room and home. In fact, my clinic assistants have very little to do except operating the NETS and credit card terminals.

VitalOne’s other benefits:

  • Helps me manage my patients in any location. In addition to documentation in clinic, I am now able to upload hospital notes entry (in real-time) into my iPad as I perform my daily ward rounds.
  • Appointment scheduling is a breeze, as myself / nurses can help me input scheduling in any computer / tablet device with internet access.
  • Appointment scheduling is linked to my website online booking system, allowing my patients to book appointment in real time.
  • DICOM links my ultrasound images onto my desktop, allowing me to document my ultrasound findings and generate reports faster.
  • Billing and invoice tracking facility allows me to keep track of monthly financial reports.
  • Can effectively manage the whole practice online without a nurse or clinic manager!

Connected Machines is a dynamic responsive team, working closely with me, to customise the software for my practice. With the software, my practice productivity has improved, and patients’ satisfactions have improved.

VitalOne Clinic Software

Dr Tan Eng Kien
Obstetrician and Gynaecologist, E K Women’s Clinic

I am very happy with the system! I could manage everything and feel in control of everything from my room and home. In fact, my clinic assistants have very little to do except operating the NETS and credit card terminals.

VitalOne’s other benefits:

  • Helps me manage my patients in any location. In addition to documentation in clinic, I am now able to upload hospital notes entry (in real-time) into my iPad as I perform my daily ward rounds.
  • Appointment scheduling is a breeze, as myself / nurses can help me input scheduling in any computer / tablet device with internet access.
  • Appointment scheduling is linked to my website online booking system, allowing my patients to book appointment in real time.
  • DICOM links my ultrasound images onto my desktop, allowing me to document my ultrasound findings and generate reports faster.
  • Billing and invoice tracking facility allows me to keep track of monthly financial reports.
  • Can effectively manage the whole practice online without a nurse or clinic manager!

Connected Machines is a dynamic responsive team, working closely with me, to customise the software for my practice. With the software, my practice productivity has improved, and patients’ satisfactions have improved.

Dr Donald Poon
Managing Director, Dr DYH Poon & Associates Med Onc Clinic Pte Ltd

We have scoured several other products prior to settling on VitalOne as our clinic manager software. VitalOne has delivered as promised on all aspects, be it EMR, inventory / invoice management, SMS reminders for appointments and other requested software customisations. As a former healthcare administrator, I have evaluated several EMR, LIS, HIS systems over the years, VitalOne stands out as the most user friendly bespoke software solution for a specialist clinic and group practice. The continuous responsive technical support post implementation is unrivalled and greatly appreciated by our staff.

Dr Donald Poon
Managing Director, Dr DYH Poon & Associates Med Onc Clinic Pte Ltd

We have scoured several other products prior to settling on VitalOne as our clinic manager software. VitalOne has delivered as promised on all aspects, be it EMR, inventory / invoice management, SMS reminders for appointments and other requested software customisations. As a former healthcare administrator, I have evaluated several EMR, LIS, HIS systems over the years, VitalOne stands out as the most user friendly bespoke software solution for a specialist clinic and group practice. The continuous responsive technical support post implementation is unrivalled and greatly appreciated by our staff.

Dr Steven Teo
Fertility Specialist, STO+G Practice

Although medical consultations often conform to a structured template for most specialities, every doctor’s style and flow of the consultation process is different. Being in the private practice, I thoroughly enjoy the freedom that comes with it, especially the ability to customise an electronic medical records system to suit my style of consultation and overall running of my practice. Prior to VitalOne, I have explored several off-the-rack EMR systems, but none of them felt suitable. These generic systems required me to adapt to the system, instead of the other way around. With VitalOne, the entire system can be customised to suit my needs and fancies. The knowledgeable and responsive team of software engineers provide round-the-clock support and assurance that my practice will not be disrupted. The team also keeps the system updated at all times, ensuring that it runs smoothly on the latest browsers. The ability to integrate with leading laboratories for seamless importing of patients’ results, together with comprehensive inventory and invoice management completes the entire EMR-cum-clinic management package for a cost-effective and efficient system. The mobile app, which allows patients to gain instant access to appointments, instructions and important medical information regarding their conditions, is a bonus that my patients love. I would highly recommend this bespoke solution to any practice looking for a future-proof system.

Dr Ng Yuk Hui
Medical Director, ENT Specialist Centre

Starting a new practice is difficult and there are so many things demanding your attention that it is tempting to take the easy way out and use an old, but established, system. I have learnt the hard way that a clinic management system is easily one of the most important components of a new practice. Not only is it the interface that you have to deal with daily, it is also essential for your appointment-making, stock take and accounting. Furthermore, every practice is different. There may be requirements for video storage, image archival or on-the-go data retrieval, and an up-to-date, custom-designed system is the only way to go for a hassle-free and future-proof set-up.

I’m glad that I went with VitalOne as it provided the customised solution that I was looking for. The design phase was detailed and painless and the staff of VitalOne were extremely patient and accommodating to changes and tweaks that were necessary. As a side benefit, going through the clinic processes and how it could be integrated into the system also enabled us to identify potential problems with our process and to streamline our daily clinic running. The final result is a fully spec’d out system that integrates all aspects of my practice from appointments, data and image integration from existing medical equipment, stock check and re-ordering, to financial reports for our accountant.

Last but not least, a practical, easy-to-use and customised interface for patient self-registration helps to project a professional image at the first clinic contact point. I have no regrets switching to this system and would highly recommend it to anyone who wants a long term upgradable and upscalable solution for their clinic management needs.

Dr Loh Seong Feei
The O&G Specialist Clinic
Medical Director, Thomson Fertility Center

I wanted a software that could adapt to my unique workflow. Commercially available software could not fully support my work processes and it was cumbersome and costly for my staff and myself to work around it. I was relieved to have engaged VitalOne to develop a custom software for me, so that my clinic can run in a more efficient and comfortable manner. Knowing that VitalOne can run my clinic the way I want to, allows me to truly provide a better in-clinic experience for patients.

Dr Loh Seong Feei
The O&G Specialist Clinic
Medical Director, Thomson Fertility Center

I wanted a software that could adapt to my unique workflow. Commercially available software could not fully support my work processes and it was cumbersome and costly for my staff and myself to work around it. I was relieved to have engaged VitalOne to develop a custom software for me, so that my clinic can run in a more efficient and comfortable manner. Knowing that VitalOne can run my clinic the way I want to, allows me to truly provide a better in-clinic experience for patients.

Dr Marianne
Women & Fertility Clinic by Marianne
Medical Director, Centre for Assisted Reproduction

I had a very specific vision of how I wanted the clinic software to fit my practice; the VitalOne team not only delivered it, they proposed & discussed alternative options until I was completely satisfied.  Very patient and top-notch customer support!  I especially appreciated being able to check my schedule, records etc while on the road. Having such important information at my fingertips allows me to plan my day better.  Thank you for being an IT partner I can rely on!

Dr Marianne
Women & Fertility Clinic by Marianne
Medical Director, Centre for Assisted Reproduction

I had a very specific vision of how I wanted the clinic software to fit my practice; the VitalOne team not only delivered it, they proposed & discussed alternative options until I was completely satisfied.  Very patient and top-notch customer support!  I especially appreciated being able to check my schedule, records etc while on the road. Having such important information at my fingertips allows me to plan my day better.  Thank you for being an IT partner I can rely on!